3rd complaint about the same issue
Hi, please can you tell me why we are still being billed for softcap when it was cancelled with you. We have a new provider and are now paying double.
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Telkom's replyOfficial
05 May 2016, 11:11Hi tracey-tome-meyer
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM230353
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply05 May 2016, 11:11
Official
Hi tracey-tome-meyer
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM230353
Regards
Luleka
Telkom Social Media Team
Best regards,