3rd complaint about the same issue

Item: Telkom
Rating: 1
Author: Tracey M

Hi, please can you tell me why we are still being billed for softcap when it was cancelled with you. We have a new provider and are now paying double. I cancelled this service on the 29/2/2016

Helpful (0)

Replies (1)

Telkom's replyOfficial

05 May 2016, 11:21

Hello traceymeyer

This response serves as confirmation that your query has been received.

Your reference number : SM230358

A consultant from our billing team will be in contact to assist with the query.

Regards

Noleen

Telkom Social Media Team.

Best regards,

Telkom's reply05 May 2016, 11:21

Official