3rd attempt on Hello Peter for same problem

http://hellopeter.com/telkom/complaints/cant-close-business-*** March <br> http://hellopeter.com/telkom/complaints/cant-close-business-*** 29th June <br> <br> I have tried to close this account since last year August I have reported it on hello peter and was told the matter is sorted out, only to have the account still open and them deducting money every month for a phone I haven't used since August 2014. This is now driving me insane and I will be handing the matter over to an attorney as it seems that it is impossible to close this and have my money credited to my account.