PG
Philippe G

1 reviews | Active since Sept 2015

06 Oct 2015, 16:33

3rd appointment nobody show up

Today was the 3rd time I have an appointment for a connection. 3rd time I receive a confirmation message the day before and the 3rd time that no technician show up. Without any notice or anything.<br> <br> Its the 3rd time i have to take a full day off to be able to open the door to the guy.<br> <br> After hours with call center, chatting with them on Twitter and Facebook and still no news (just some 'sorry for the inconvenience' )<br> it's now 21th working day since I went to shop.<br> <br> It's too much. Im done. I want my contract finished and NO cancelling fees.

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Replies (1)
Telkom
Telkom's reply06 Oct 2015, 18:17
Official
Hello philes_gilles,

We sincerely apologise for the inconvenience.

Kindly note that this matter has been escalated to our technical department and feedback will follow.

Regards,
Moenieb.
Telkom Social Media Team.