PG
Philippe G
1 reviews | Active since Sept 2015
06 Oct 2015, 16:33
3rd appointment nobody show up
Today was the 3rd time I have an appointment for a connection. 3rd time I receive a confirmation message the day before and the 3rd time that no technician show up. Without any notice or anything.<br> <br> Its the 3rd time i have to take a full day off to be able to open the door to the guy.<br> <br> After hours with call center, chatting with them on Twitter and Facebook and still no news (just some 'sorry for the inconvenience' )<br> it's now 21th working day since I went to shop.<br> <br> It's too much. Im done. I want my contract finished and NO cancelling fees.
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
06 Oct 2015, 18:17Hello philes_gilles,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our technical department and feedback will follow.
Regards,
Moenieb.
Telkom Social Media Team.
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our technical department and feedback will follow.
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply06 Oct 2015, 18:17
Official
Hello philes_gilles,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our technical department and feedback will follow.
Regards,
Moenieb.
Telkom Social Media Team.
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our technical department and feedback will follow.
Regards,
Moenieb.
Telkom Social Media Team.
