3g data not loaded

I purchased the Unisa Telekom 3g data bundle on the Unisa portal on Sunday 30 August 2015. But it's Friday the 4th of September and I have no data in Sim. <br> <br> I phoned telkom mobile and I was transferred from pillar to post. Then the consultants cut me off 3 times. They didn't even seem to know about the data deal. After holding on for 45 mins. <br> <br> She pretended to transfer me to someone else but instead I was just put on hold until my phone cut <br> <br> Telkom mobile service is pathetic like this..... <br> I have paid my 600 but no service <br> <br> <br> Wonder