JF
Jethro F
1 reviews | Active since Apr 2013
07 May 2015, 15:30
38 Day to relocate an ADSL line
Hi<br> <br> I was told yesterday that my ADSL line will only be relocated on 1 June 2015. That is 38 days since my request .<br> The new location already had an physical ADSL line , so I don't understand how this could take 38 days.<br> <br> Regards<br> Jethro
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Telkom's replyOfficial
07 May 2015, 15:45Hello jeth,
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM109246.
Regards,
William Letwaba
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM109246.
Regards,
William Letwaba
Social Media Team
Telkom's reply07 May 2015, 15:45
Official
Hello jeth,
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM109246.
Regards,
William Letwaba
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM109246.
Regards,
William Letwaba
Social Media Team