35 mins later and still on hold

<p>I have an adsl line which I was advised I can have an intergrated sim card for it which would allow me to have mobile data. I was tranffered from department to department trying to get more information on the product, eventually I went to Telkom Festival Mall which somehow always has a hour waiting periof. I was told the sim would take 24 hours to be active, its been 4 days now only to find out the sim is not active, the call centner has been traferring me from department to department. Now I have been on hold by a consultant Yenziwe Makhanya in the Sale Department for the past 40 mins, she doesnt even have the decency to put me on hold properly, I have been listening to her private conversations with her co worker, I have requested to speak to her manager Niroshinoe Latght and still I am on hold. All I need is to have a sim card activated without having to be bounced from department to department. It seems as though no one has even heard of this product aty Telkom. Truly disgusting service. </p>