AZ
Ayanda Z
1 reviews | Active since Jul 2013
05 May 2015, 13:54
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Last year February my data contract ended with Telkom mobile, and I decided to upgrade on the same month to a higher package. I cancelled the old contract but it was not recorded by the Telkom Mobile (*ta) staff at their Woodlands branch) and I continued to \incur"additional charges on the account though I was not using the sim card since my last day. <br> <br> In July I decided to query it and explained myself and after much frustration"
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Replies (1)Telkom's replyOfficial
05 May 2015, 14:08Hello Ingakara,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team for further assistance. Your reference number is SM108522.
Regards,
Busi Tshabangu
Telkom Social Media Team
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Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team for further assistance. Your reference number is SM108522.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Best regards,
Telkom's reply05 May 2015, 14:08
Official
Hello Ingakara,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team for further assistance. Your reference number is SM108522.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team for further assistance. Your reference number is SM108522.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Best regards,
