326CRK300116

To Whom it may concern<br> <br> I have contacted the Telkom help desk on the 30th of Jan to Notify them of a problem i have been having with my ADSL line for about a month prior. The line was extremely slow for a couple of days and then on the 29th of Jan it stopped syncing. I called the help desk who tested the line and stated that there is a fault and will log it to a technician who to this date i have not seen or received a phone call at-least!<br> I would like to know how and when is Telkom going to resolve this issue? If you had a look at my account i did not have service for almost the entire month of January and it only worked for a couple of days. This is quite and expensive contract i pay for no service.<br> please help urgently!