30 WORKING DAYS AND STILL NO ADSL

I have placed an order for a newly installation of an ADSL doAdvance on 28 Dec 15.<br> The technician arrived at my house without notification and were advised by the person at my house that she is not aware of any installations and that they must leave. This was brought to my attention where I have then made a call to Telkom and requested that the technician must return to my home. I'm still waiting for his return and my installation. My mobile number have changed and thought that I would make a courtesy call to Telkom to update them of the change in contact number. Monday I did another call to Telkom and the consultant advised that the installation will take place today, 03 Feb 16. I made the necessary arrangements for a person to be at my house. I was then advised that the technician has still not arrived. Yet again, another call to Telkom and the consultant indicated that the Technician was at my house and could not get access to the complex and tried phoning. Obviously on my old number as I received none. I confirmed with security and they have indicated no technician went through the gates. I WILL not arrange for another installation day and insist on it being done today still.