lM
leonie M

1 reviews | Active since Dec 2016

18 Dec 2016, 10:47

30 GIG TELKOM DATA DISSAPEARED IN 11 DAYS

<p>I bought Pre Paid data on 30/11 10Gig for R399, having 3G data left I thought this data should last the month, we went away on 4/12 to return on 8/12 on 9/12 the Data was finished. I then thought ok let me buy 20GIG on 9/12 for R599 wow wow wow on 15/12 we had no data left. We used to be on Mweb and used no more than 10/12 gigs a month 11 days 30 GIG gone. I went to Telkom store in Tygervalley to complain, serivce was territble, gave me a piece of paper with telephone numbers on, I phone Telkom Moblie to get explaination of there the Data went, just told me they can't check as it will just say internet. we are not on the internet day and night. Have I known that my Data would dissapear like this I would have paid R999 uncapped. I have now wasted R998 on 30 gigs dat lasted 11 days. I think Telkom must up their service and explain to clients where their data goes. this was the worst Data experience I have had in my life. My 1 Gig Mtn Data is now only down to 980mb. On my iPad down from 2Gig to 1.3GB.</p> <p>I want TELKOM to please explain to me where my DATA went. I am highly dissapointed and have been a client of Telkom for many years. I am very upset with Telkom Mobile Service.</p>

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