GL
GILL L
1 reviews | Active since Jul 2012
12 Apr 2016, 13:07
30 DAYS TODAY WITHOUT A PHONE
30 Days ago I reported that a pole was down and my line was broken. It is now 30 days I have been without a phone and I am a pensioner staying on my own. A new pole was installed last week but my line has not been connected. I have phoned in numerous times, been given reference numbers but nothing has been done. There was a Telkom technician just around the corner from my house this morning and I stopped to tell him about it but he didn't seem at all interested. I hope I am credited with a months rental! What a useless bunch.
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Telkom's replyOfficial
12 Apr 2016, 17:42Hello KASYAN,
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM222853.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM222853.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Telkom's reply12 Apr 2016, 17:42
Official
Hello KASYAN,
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM222853.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM222853.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team