30 days offline

<p>Its been 30 days since we first reported a faulty line and it still hasn't been fixed. </p> <p>The line speed is terrible (ranging between 0 and 40 kb/s) as well as inconsistent. Originally, we were told that the line for our street needed to be replaced. Nothing has happened since. </p> <p>After repeated conversations with customer service the problem remains though they say they've "escalated the complaint". </p> <p> </p> <p>Service in general with Telkom has been bad the whole time we've had it (mostly consistency problems) but this is by far the worst it's been. They've offered to cover the cost of the line since the fault was reported but that fixes absolutely nothing. </p> <p> </p> <p>Honestly, chose any other provider. Even Vodacom's exorbitant prices would be better than this. </p> <p>My dad is trying to run a business here and the lack of internet literally makes it impossible for him to do so. </p>