BD
Babalo D
1 reviews | Active since Nov 2015
14 May 2015, 11:52
30 days but still no response
How long does it take for Telkom to asses the damages before they contact the customer. On the 10th of April my phone was taken to Telkom centre in Hemmingways. I have been to the centre two times but no one knows the whereabouts of the phone...like really????? I pay R500 a month for this phone. How I miss cell C....
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Telkom's replyOfficial
14 May 2015, 11:58Hello Balo,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Telkom's reply14 May 2015, 11:58
Official
Hello Balo,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team