30 day data will not be used if there is contract data.

I sent this email to Leso at Telkom yesterday morning. No reply. Hi Leso

I spoke to Mpho and she said she can't help me and I should speak to you.

My contract data ran out last month so I bought 30day 20gig data for R249. When my new contract data came in this month the 30day data stopped running down. Instead the contract data that expires in 60 days stated running down. This means that I will lose the 14gig from the 30day data that is left over. Please set it so that the 14gig gets used first or failing that, may I have a partial refund of the R249 please?

Regards Ivan van Onselen