3 years of interupted service

<p>For 3 years now, I have had intermitent ADSL and telephone line service. My line is very scratchy which means that I cannot hear a conversation on the phone and my internet line has dropped. I thought it was my modem and line and took up a 2 year contract to get new hardware only to find that it did not fix the problem my 4mb line was downgraded to a 2MB line to try to fix the problem. Still problems exist. Telkom has even installed a new pole in my premises and no joy. Telkom suggests I look at LTE at a further cost for the service PLUS a cancellation cost for the service which they cannot deliver. I have reaised numerous fault logs and have asked cancellations to advise on cancellation. They have indicated that they would call me. I am still waiting.</p>