3 YEARS OF BAD SERVICE YEAR IN YEAR OUT

I called in the contact center Sep 20 2018 to move ADSL to another address,which I was informed that there was no coverage for ADSL and requested to cancel my ADSL.I called in again 28 Sep 2018 to find if cancelled and was informed that i need to login myTelkom and cancel which I did immediately and received an automated email of the ref : ********** 6. Fast forward end Oct 2018 I was billed again which the explanation was that it need 30 days to cancel and my bill was R1200 again I advised the contact centre to Take the R700 deposit as my line was month to month and I paid remainder R524.547 to close the account.

13 Nov 2018 I am billed again 1320.48 for an ADSL that has not been in use since September.Telkom enjoys bull****ting people everytime I cancelled a service with you guys its always the same stuff ...I demand that this amount I supposedly owe be removed.

You will be receiving an email from my Attorney today as I am ****ing tired of this treatment ....you level of customer service is really bad. We work hard for our money to be ********** by unproffessional company like you ..I had to scream and yell at a poor girl Clarissa for the incompetence of your other staff that dont do their jobs proper ..Your Team Managers are getting salaries for nothing .

You better sort account .