3 x ***** committed by Telkom employees using my details.

I contacted Telkom to alert them of *****ulent activities on my account. I got references numbers and the matters were closed without getting back to me

References: ***1 - matter was closed without giving me any feedback. This particular issue being someone at Telkom included a device carryover on my account for 5 months from September 2024 till January 2025. Contract end date June 23 2025. I was charged R682.50 for 5 months total R3412.15. I am assuming the *****ster is the one that closed the matter without giving feedback.

***3 - matter was closed without giving me any feedback. This particular issue being someone at Telkom included a device carryover on my account for 5 months from September 2024 till January 2025. Contract end date June 23 2025. I was charged R315 for 5 months totaling R1570.00. I am assuming the *****ster is the one that closed the matter without giving feedback.

For both the above matters I do not have a device nor did I contact Telkom for an early upgrade 11 months before the contract ended.

*** - I went to istore Cresta in December to upgrade *** and instead of creating an upgrade in the existing number, a Telkom agent eager to make commission created a new account. I have 2 debit orders from Telkom going off and the same time and Standard Bank can only allow one. I realized this end of March and had to pay a large some of nearly R3000 because I have upgraded before and not once was a new account created. I am being charged an extra R250 every month for this new account debit order failing yet a Telkom employee enjoyed commission at my expense.

I will be taking the matter to the consumer counsel because my details were used to - create upgrades- were are these 2x devices on the device carry over? I asked for a print out of when I called or went into the store in September 2024 for these early upgrades and haven't received anything.

2. I went in store for an upgrade but a new account was created which is ***** yet again.

If Telkom wants to be a *****ulent entity which closes ***** matters when caught then you will pay a bigger price with the Consumer counsel.