RM
Rocks M
1 reviews | Active since Feb 2018
20 Feb 2018, 09:34
3 weeks without service
Telkom decides to debit your account and has the audacity to tell you that you have outstanding fees afterwards. why don't you just debit the amount that will enable me to use the service. So now i paid "n amount" only to find out that i still owe". So technically i'm paying for a non-existent service. May you also maintain your front-end application ; data is outdated :(
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Telkom's replyOfficial
20 Mar 2018, 14:18Hi segarox,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Telkom Social Media Team
Garreth
Best regards,
Telkom's reply20 Mar 2018, 14:18
Official
Hi segarox,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Telkom Social Media Team
Garreth
Best regards,