1 reviews | Active since Feb 2017

20 Feb 2017, 11:50

3 weeks without landline or ADSL

<p>My home line and internet have been down for 3 weeks and I have had very little help from Telkom. I've been waiting for a technician for more than a week. I've had to call using my mobile which is really expensive. I keep being told the technician has been dispatched and that he or she will call, but it never happens. I'm still expected to pay for no service at all. It's possible that soweto residents are not a priority for Telkom, this is disappointing.</p> <p>If anyone at Telkom cares to help me, here's the fault number: 856crk060217 ( ********** 571)</p>

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Replies (1)
's update22 Feb 2017, 20:46
Reviewer Update

My line is still down going into the 4th week and my services have now been suspended for non payment. How can I pay for no service for almost a month. All I have received are text messages saying the issue has been resolved, no technician has come to my premises or even called me. I'm one again disappointed in Telkom.