vN
victor N
1 reviews | Active since Feb 2016
15 Feb 2016, 09:42
3 Weeks With no Internet
My home ADSL line has been out service for the 3rd week. Service provider indicated that it's a Telkom fault. Calling Telkom only resulted in the promises of tech's being assigned. Haven't heard back from anybody, despite technicians being supposedly assigned to the fault 2 weeks ago. Apparently what is required is for a tech to come out to my house.
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Telkom's replyOfficial
15 Feb 2016, 11:17Hello lostvicking,
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. The pending fault reference indicates a tech is assigned to attend. We have escalated the fault with request for urgent tech support. We have generated REF NO : 8226. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. The pending fault reference indicates a tech is assigned to attend. We have escalated the fault with request for urgent tech support. We have generated REF NO : 8226. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply15 Feb 2016, 11:17
Official
Hello lostvicking,
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. The pending fault reference indicates a tech is assigned to attend. We have escalated the fault with request for urgent tech support. We have generated REF NO : 8226. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. The pending fault reference indicates a tech is assigned to attend. We have escalated the fault with request for urgent tech support. We have generated REF NO : 8226. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team