3 Weeks of missed appointments and false promises.

***. Our appointment was for last week Wednesday , the 11th of Feb - your Fortel technician has been at my house almost every day (for about 30 min at a time) since then, inconveniencing us all (having to stay off of work to accommodate them) before making some pathetic excuse and then disappearing never to return. SO many appointments missed, rocking up just to feed us more ******* and make excuses, not knowing what is going on, phones being switched off and ultimately - no internet. I have never been more shocked with service in my life. As a journalist I have had to hold my tongue from not writing a scathing review of service - luckily there is far too much work right now.