3 weeks of disconnect with Telkom

<p>For 3 weeks now and still going our internet service keeps dropping, we are with afrihost but a tracert clearly shows the issue to be with telkom, a few days after logging our call a telkom tech was sent onsite only does a speed test while hes here, disappears to "check the exchange" and shows up later and says we are using to much bandwidth. Nothing has changed from last week or the year before that to this week, we havent downloaded over a limit as we checked with our provider before hand to make sure we are not shaped. No matter how i explained it kept telling us we used to much bandwidth like he actually had no clue what he was talking about. When we perform a tracert to telkom.com we have changed from 7 addresses local to 21 addresses eg Libon and london. I cant soley blame Telkom, as service from afrihost has been shocking too, i'm still not sure what they are doing on thier end too resolve this.... 3 weeks later..</p>