JP
Jonathan P

1 reviews | Active since Oct 2011

13 Aug 2015, 23:19

3 Weeks No Response. Don't USE them at all

Hi<br> <br> First I saw this great add on TV about Telkom telling you that they are so great and this and that. From experience no they or not.<br> <br> I went online to book my package 50GB LTE for my home R699.<br> First call only came a week and half later, Not any luck on that call getting my package.<br> Week later I get a another from a other lady on 31/07/15, how went trough the hole contact ect.<br> She told me I will get my package next week I pleaded with that need to have a the given time she gave me, because I started Business and as we all know you need internet. So they are costing me a lot of money and clients. I can't respond to my client or get new client. I even suggest them to 3 of client that this great deal. But YOU also did respond to them yet. Making my company look bad for trusting YOU will deliver.<br> <br> Thanks for Costing me Money

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Replies (1)
Telkom
Telkom's reply14 Aug 2015, 02:07
Official
Hello fireblade2004,

We apologize for the unsatisfactory service and inconvenience caused. We have assigned the query to our sales team to trace the application and you will be contacted with an update.

Your social media reference number is SM134419.

Regards,
Joshua
Telkom Social Media Team