3 Weeks, no feedback, No phone, No contract

SM162670<br> <br> I previously reported my Complaint and received the above-mentioned reference. Telkom has STILL not come back to me. When I phone to follow up in call centre, no one can help & tells me to HelloPeter again. So now it's 3 weeks, no phone & no contract & as a professional, how the hell am I supposed to go on like this? This is the most pathetic service received from Telkom. Irene Mall doesn't phone when they say they will, Telkom itself doesn't respond. So what exactly am I supposed to do to get service? What am I supposed to do to be treated as a customer should??? 3 WEEKS!! Does Telkom not care then? I want this sorted out. This is unacceptable. Not that Telkom cares. I cancelled my contract with Vodacom to come to you guys & I received outstanding service there. So what's the issue?? I app**** for the Samsung Galaxy S6