3 weeks no ADSL

hello Rafeeqah<br> I was impressed after logging the last complaint on saturday 26 March re 7 faults and 2 escalations since 25 Jan ... the next day,on Easter Sunday at 9.15 a Telkom Technician arrived and restored our \voice\" line BUT the ADSL is still not working after 3 weeks and having been told our modem was the problem. We bought a new modem and were then informed... \"maybe it is a Telkom problem\"<br> we have received sms's to say it is with our TECH but the problem is that no-one, not even you follows up ..you don't give an e-mail contact address and yet we have to pay our bill ?????? and then use up cell phone data in order to have hotspot internet to write this complaint ... hello, this is 2016, if I ran my business like Telkom, I would be bankrupt!"