NM
Nicholas M

1 reviews | Active since Jul 2015

07 Jan 2016, 19:18

3 weeks later and still waiting for migration

App**** for a migration to a 10mb line on 18 December 2015. its been nearly 3 weeks and have still not been migrated. I call the call centre everyday and no one can assist. The sales personnel say that I should talk to the technical team, when I call the technical team they say that I should chat to the sales team. No one has any idea of what they are doing.

0
Replies (1)
Telkom
Telkom's reply08 Jan 2016, 10:31
Official
Hello nmartins,

We apologise for the inconvenience caused.

We will ensure that your query is escalated accordingly and provide feedback at the soonest.

Your social media ***

Regards,
Fridah
Telkom Social Media Team
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