MT
Michelle T

1 reviews | Active since Oct 2015

12 Oct 2015, 13:10

3 weeks later and still no stock

I opened a contract with Telkom on 23rd September 2015, the contract was approved and i went back to the store to pick up my laptop and 3g ****le bundle<br> they then told me that they don't have the 3g ****le in stock and will give me a call the following Monday 28 September in order for me to pick it up. Monday arrived and still no stock but a promise to call me the following Thursday, one week later I'm back at the store and there is still no stock but I'm told that they changed there products and i will receive a call soon when it arrived<br> its now been 3 weeks and I'm back at the store and yet Telkom still has no stock!<br> how is it possible that you make any sales? how can you make a customer wait almost a month to get a laptop and a ****le?<br> I'm utterly disgusted! i contacted the call centre but they cant assist<br> Please sort this out urgrntly

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Replies (1)
Telkom
Telkom's reply12 Oct 2015, 17:24
Official
Hello Mthomas/1,

Thank you for making contact with us.

We certainly understand and acknowledge why you wanted to bring this matter to our attention.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa
Telkom Social Media Team