3 weeks in and telkom disappoints

<p>When my Internet line got installed my neighbour complained that his line went down. He contacted support and they came and fixed it yesterday. As I get home I see that I have no Internet. So confirming with my neighbour the problem we could conclude it is because of poor technical s****s. Telkom advised that they can only come out today to fix the problem.</p> <p>So I phone from the morning till the afternoon confirming that telkom will come out. One consultant phindile who I got routed to simply placed me back to the option selection menu. No effor at all. At 1500 I get a call from the tech and that he is on his way. I have to leave work. I get stuck in traffic, get my wife to leave her work to be home for telkom in time. At 16:00 we have received no visitors so I phoned the call centre again. They tell me the tech was on site at 1500 and that he will complete his call tomorrow as he had to do port swapping. Everyone knew what the problem was when I logged the call yesterday. Yet he came to site unprepared and for the second night in a row I cannot work with America because of lack of s**** on telkom.</p> <p>I am 3 weeks into my contract and in 3 weeks all the fears of the mad service from telkom that have heard for years has realised.</p> <p>I believe to sleep on a matter. But I think the best option is to use my 30 day window and get out of this before it causes me even greater problems and costs me more business revenue.</p> <p>I am so disappointed.</p>