VV
Vincent V

1 reviews | Active since May 2016

16 May 2016, 16:16

3 Weeks, DSL still not fixed

<p>It has now been 3 weeks without DSL internet. I have spent the equivalent of my total telephony and DSL monthly cost on mobile data bundles while the excuses from Telkom rack up. I have heard it all, from spares that need to be swopped out to technicians being on sick leave. It would appear that this is a purposeful go-slow and utter resistance to fix the line due to the retrenchments. I am now attempting to open the same closed fault for the 3rd time. I can assure Telkom that the very instant an alternate provider becomes available that I will cancelling any and all Telkom services.</p>

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Replies (1)
Telkom
Telkom's reply18 May 2016, 10:11
Official

Hi vvza

Thank you for making contact with us

This response serves as confirmation that your query has been received and feedback will be provided

We do apologize for any inconvenience we have cause to you.

Your reference number is: SM234328

Regards

Luleka

Telkom Social Media Team

Best regards,