3 weeks and still no service

Item: Telkom
Rating: 2
Author: dror M

It has now been 3 weeks and TELKOM has done absolutely NOTHING about fixing my business line? How long and after how many sms,emails and phonecalls and still nothing but reference numbers? I have lost ALL respect for Telkom and will now start making real enquiries into finding a better competitive service. It is enough with this abuse of power - My business is at Telkoms mercy - BUT NO MORE!! Time to make a change.

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Replies (1)

Telkom's replyOfficial

08 Dec 2015, 13:24

Hello dror,

Thank you for making contact with us again.

This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.

Your reference number remains: SM174190

We do apologize for any inconvenience we have caused you.

Regards
Narriman
Telkom Social Media Team

Telkom's reply08 Dec 2015, 13:24

Official