PW
Peter W
1 reviews | Active since Dec 2015
09 Dec 2015, 14:57
3 weeks and still no ADSL or slow 0.5Mbps download
On 22 Nov I logged a fault with telkom with no725CRK211115, my ADSL line was intermittent and slow. The technicians phoned me 3 times to \work"on the line and still nothing. On 2 Dec I get an sms saying it is fixed and must reply in 24 hrs if it is fixed"
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Telkom's replyOfficial
09 Dec 2015, 16:09Hello Peter64,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM176586.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM176586.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply09 Dec 2015, 16:09
Official
Hello Peter64,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM176586.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM176586.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media