3 Requests, 1 Call and 20 days later no home demo

On the 22 of December 2015 I requested a Home Demo on Telkom Mobile's Website for their new LTE plan. I received a confirmation message stating that I will be contacted shortly to arrange the demo. It has now been 20 days, I have requested the demo twice again on the 27th of December and 11th of January and called the call center today (12 Jan) to find out when I will be contacted for a home demo with the center agent responding: \I can't do anything or see anything they will contact you when they contact you"<br> <br> Telkom Mobile obviously don't want new customers """