BT
Brandon T

1 reviews | Active since Nov 2013

14 Sept 2016, 16:28

3 reference numbers later, and still no ADSL

<p>I called Telkom on Tuesday the 30th of August to report that our ADSL line was down. I was told some BS story that the exchange had been damaged and that it was the whole area that was down. Since that BS story, numerous calls have been made, and numerous reference numbers given. (including another BS story that the technician "fixed" the problem on Saturday the 10th, and even signed off that it was resolved) Today again a phone call was made, and just another reference number was given. Does anyone in this s**t company even know what they are actually doing?? We pay money for a "service" that is not being given. </p>

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Replies (1)
Telkom
Telkom's reply15 Sept 2016, 08:27
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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