3 outstanding issues; over charging and 4 months without answers

<p>Three things that Telkom cannot just seem to get right and REFUSE to assist with or give me answers on:</p> <p> </p> <p>1. On 30 January I served notice on my landline as I moved to a fibre line after years of problems with a Telkom Landline. This was sent to Avesh Budram with all necessary documentation for cancellation and a request to move this line to a pay as you go number. As of invoice received on 20 May, I am STILL receiving a bill for this service that I cancelled nearly 4 months prior. This is not through lack of follow up from my side. Telkom just refuse to cancel the line and I will not be paying for any service beyond the notice period I gave.</p> <p>2. On 08 May I logged a complaint on HelloPeter regarding inaccurate billing on my cell phone account. I was given a reference number of ********** 8 by ‘Launa’. Obviously an automated response. I have followed up on 10 May and 17 May. No response or assistance. </p> <p>3. On 07 May I app**** for an LTE deal for R199. I got a text to say that I would receive a response / call from Telkom within 48 hours and I am still waiting weeks later.</p> <p> </p> <p>This is beyond unacceptable and pathetic. I have been a long term customer of Telkom and I find this behavior unacceptable. I have spent a lot of money on your services over the years and I always have problems with incorrect and over billing. Do you think that I do not notice or that I will let it slide? I want an answer on this TODAY. A call to my cell phone addressing all three issues or I will take this matter further. A 4 month turn around time is simply beyond poor.</p>