3 months without telephone and ADSL but must pay

Since November 2014 the lines have been off more than it has been working. Nov only 2 days operational and <br> December was better, b ut since January 2015 the lines have been out of order ADSL and Land line and they have been there twise already and are not able to fix the problem. Have reported the matter to the National Consumer commission as well now. I also have to pay an ISP for internet that I am not able to use.