1 reviews | Active since Apr 2010
3 MONTHS WAITING FOR TELKOM LINE INSTALLATION
I Ordered a Telkom line installation in Equestria, Pretoria in August. I need it to do my job and feed my family. Two months later they said they would come the next day and then didnt pitch. I phoned the call centre which takes very long to get to. Call centre simply says its with technical, three months later still with technical. Its just not good enough for me as a consumer who pays my money for you salary to just be with technical. I was also contacted on your facebook page and made promises that my query is escalated. Not good enough, I want answers, actions and service please. Telkom just do your job and deliver a service to paying customers, my wife has mobile modem with you, please just give me service.
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM167719
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM167719
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
