GB
Gerhard B

1 reviews | Active since Nov 2009

18 Feb 2016, 13:36

3 months waiting for LTE router after order.

30 requests to the useless social media robot that just replies with 'Hi, please accept our sincere apologies will mark as urgent for team to expedite ^JD' - or say follow up will be done, and still product ordered 3 months ago is not delivered. Despite 3 visits to different Telkom stores and over 30 messages to the *********** social media Telkom team. Ticket number included for the uncapped non existent special you advertise.<br> <br> Fellow wannabe customers kindly also lodge complaints here if you have not received services advertised:<br> <br> [URL Removed]

0
Replies (1)
Telkom
Telkom's reply18 Feb 2016, 14:09
Official
Hello BrokenLink,

Thank you for making contact with us


This response serves as confirmation that your query has been received. Thank you for bringing this to our attention. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.

***


Regards
Keagan
Telkom Social Media Team