3 MONTHS TO HAVE A DAMN TELEPHONE LINE FIXED!!!

We reported our line faulty in January at start of business. They said the line needs to be re-laid as when it rain, it short circuits. Since then it's been \FIXED"then fault dropped and the next day it is broken! GET THIS LINE FIXED!!! I'M RUNNING A BUSINESS AND YOU ARE COSTING ME MONEY!! WE ARE IN THE MIDDLE OF THE EAST RAND WITH A MILLION LINES AND YOU CAN'T FIX ONE IN 3 MONTHS??? THIS IS HONESTLY THE WORST SERVICE I'VE EVER RECEIVED FROM ANY PROVIDER IN AFRICA"