AC
Alex C
1 reviews | Active since Mar 2013
09 Nov 2015, 09:24
3 Months STILL WAITING FOR A CALL
Been waiting 3 months now to hear back from Telkom about the mistake they made on my upgrade. The following are my case numbers-<br> <br> Case # 170 690 11 this one was supposed to be closed with the correct amount of R1780.45 being debited on the 25th of Sept but that never happened and now the amount is wrong AGAIN and ive been cut off!!!<br> <br> New Case # 171 484 97<br> <br> DO NOT GIVE ME A GENERIC RESPONSE AS I HAVE HAD IT WITH ALMOST ALL OF MY REPORTS ON HELLOPETER!!!!
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Telkom's replyOfficial
09 Nov 2015, 10:29Hello User636,
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM138573
Regards,
Ntokozo
Telkom Social Media Team
***
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM138573
Regards,
Ntokozo
Telkom Social Media Team
***
Telkom's reply09 Nov 2015, 10:29
Official
Hello User636,
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM138573
Regards,
Ntokozo
Telkom Social Media Team
***
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM138573
Regards,
Ntokozo
Telkom Social Media Team
***