3 Months STILL no WORKING landline

I have repeatedly reported our landline which is not working via, sms, reporting the fault with a agent on the internet and reporting the fault with an agent over the telephone.<br> <br> After all my attempts no one has come out to come and assisted us with this problem.<br> <br> We pay our account on time and have received no service for 3-4 months but still need to pay, this means our money is wasted on basically nothing.<br> <br> The \service\" we have been provided with is NONE.<br> <br> I can't believe that such a huge company can't even assist in such a small matter.<br> <br> This complaint will most probably never even be looked at, because even though feedback is given, service/repairs is none to zero from past experiences.<br> <br> The Middelburg Telkom don't even answer their telephone, how can assistance be given if no one answers the telephone?<br> <br> Truly disappointed in the lack of \"help\" rendered by his company."