PP
Pieter P

1 reviews | Active since Nov 2017

01 Nov 2017, 12:21

3 months , still no fibre , but they do bill me

I app**** at the local Telkom shop for a fibre contract. Was promised service up and running in no later than 3 weeks. I phoned multiple times , no one could help me. It's been a week shy of 3 months now , still nothing , but my bank account get debited . Obviously I do not want anything to do with telkom anymore , but none of them are able to assist me in cancelling the deal either. I'm completely out of ideas with these people

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Replies (2)
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Pieter P's update05 Jan 2018, 11:12
Reviewer Update
Good day , I got this reply on 4 November 2017 , an to date no resolve or contact from Telkom. They are still debiting my account and keep on sending statements. I'm speechless
PP
Pieter P's update01 Feb 2018, 12:33
Reviewer Update
Good day , 1 February 2018 , Still getting charged by Telkom , and still haven't received one days service. No one at Telkom can help me , so I have to reverse the debit order every month. Can someone please advise ?