1 reviews | Active since Jul 2010
3 Months & still awaiting (***)
Contract / Policy *** - Case Nr ***7<br> My reports of the 19 Feb & 6 Mar & 16 Mar refers (and my many trips to Telkom store). In the mean time, I continue being billed for a CANCELED contract.<br> I got the above reference number from Telkom on this this forum last time, with a promise to be called but NOBODY has called. Got an email from a Busi Tshabaa - to say they tried calling - but I have NO missed calls reflecting on my cell. She claims there is NO contract on my name - Telkom !$!% stupid staff. On each occasion I have listed the contract number & case number and they cannot trace !!!! Obtained her email from 180 - I emailed her 3 times - but typically NO response.<br> The circus continues - Telkom is an energy sapping business to deal with - HOW does a customer stop being charged for a CANCELLED contract (& obtain a refund). ********** of the highest order - stat away from this company.
We apologise for any inconvenience caused.
We have tasked our team to investigate and provide feedback as soon as possible. Contact will be made should we require any information.
Please contact us via email: *** for any further queries.
Your ***
Regards
Hazel
Telkom Social Media Team
We apologise for any inconvenience caused.
We have tasked our team to investigate and provide feedback as soon as possible. Contact will be made should we require any information.
Please contact us via email: *** for any further queries.
Your ***
Regards
Hazel
Telkom Social Media Team
