HK
Harland K
1 reviews | Active since Jul 2010
16 Nov 2015, 21:45
3 months since cancelled line and still billed!
I just received another invoice from after cancelling my ADSL and phone line after moving from my previous residence 3 months ago!<br> <br> Telkom's call centre is useless! Their staff are untrained! Their systems are pathetic!<br> <br> I refuse to be held liable for payment for their own incompetence!<br> <br> I already called in 4 times to address this including mailing their so called conflict resolution department!<br> <br> I expect this matter to be addressed immediately!
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
17 Nov 2015, 00:51Hello harland,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168360.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168360.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply17 Nov 2015, 00:51
Official
Hello harland,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168360.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168360.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
