FS
Franco S

1 reviews | Active since Oct 2016

14 Oct 2016, 16:43

3 months of **** service

<p>I have had 3 moths a uncapped mobile data contract with telkom( THAT I AM PAYING R799.00 A MONTH) and i have only received **** service from the word GO!!!!!!!! it took them 2 months to send a tech guy to install the antenna ...and ever since i got the package i have been having problems with my connection. i have been into the store to open a case for this several times and nothing is being done about it. On tuesday i phoned again ,they said someone will call me in 72 working days to send a tech guy.. but nothing. When i phone the call centre i get attitude... i have advise to go in store and cancel my contract and THAT IS EXACTLYWHAT I AM GOING TO DO!!!!!!I WILL NOT PAY A CANCELATION FEE!!!! Telkom can that their name and SHOVE IT WHERE THE SUN DON'T SHINE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>Telkom your service is is the worst I have ever had... i will never be a customer of telkom and I'll advise everyone to stay away from this company!!!! </p>

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Replies (1)
Telkom
Telkom's reply17 Oct 2016, 15:43
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is ***7.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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