3 Months now without a working adsl line. So over this BS

<p>Thank you again for another month without internet or a working landline, </p> <p>Fault number 235CNK011216</p> <p>I've complained and had escalations and still no one is willing to fix the freaking telephone line.</p> <p>Best of all- I was in the store the other day and the sales consulatant said I should be patient and wait till april when fibre will be installed.</p> <p>NO HOW ABOUT THIS- YOU GET SOMEONE COMPETANT TO COME FIX MY F@CKING LINE NOW. 3 F@CKING MONTHS NOW WITH NO INTERNET AND NO ABILITY TO DO WORK..</p> <p> </p> <p>BEST OF ALL: I'VE HAD TO TAKE AN ADDITIONAL LTE MODEM LAST WEEK JUST SO I CAN GET SOME WORK DONE. I REQUESTED TO GET UNCAPPED AS I HAVE A TON OF WORK TO TRANSFER- YOU COULDN"T EVEN HELP ME OUT WITH THAT.</p> <p>I'VE BEEN ON AN UNCAPPED ADSL LINE... COME ON<br /><br /></p> <p>I AM SO OVER THIS PATHETIC EXCUSE OF A SERVICE. </p> <p> </p> <p>Either FIX my line now or change my 50gb to uncapped. </p> <p> </p> <p>...VERY UNSATISFIED CUSTOMER</p>