3 months - no adsl

In October of this year we reported our adsl line as being down. We were given reference number 108ANK091017. The following is a timeline if the problems since: 1. No technician attended to the issue under that reference number and it as marked as resolved 2. We reported it again

We were given the 2nd reference 75BNK051217. The issue remains unresolved and we have not had Internet access since October, despite making our regular payments.

Telkom keeps advising that it has been escalated but we have had no joy or attendance by a technician since to fix the issue.