3 months later, LTE sim order still not processed!

For the past 3 months I have been trying to order Smart Internet LTE-A on a MONTH-TO-MONTH service. Not a contract. I have been trying to do this at your JHB City Telkom shop in Marshalltown.<br> <br> I completed and handed in all the required paperwork on 26/11/2015. Since then they have not been able to activate this service for me or even process the application / order.<br> <br> Khulekani promised to sort it out for me, but just never phones you back. He is useless! <br> I have been to that shop 4 times to follow up. He says he will call me, but never does.<br> There is not even a working telephone number for that Telkom shop!<br> <br> The reason I signed up for this service is because I we have had no ADSL for 3 months either, and still don't.<br> <br> Now 3 mnths later No ADSL & No LTE service, because no one knows how to process the order!<br> It should have taken 30 minutes to complete. Now 3 months later and still not done.<br> <br> I have even phoned the business call center numerous times, and they can't even pick up the reference numbers I have been given. PLEASE HELP ME!! <br> <br> The sim card he gave me has the following numbers on it: *** and ***.<br> The phone number of the sim card he gave me: ***.<br> <br>