3 months later and no even a router

So, here's my 3 month experience with Telkom. Month 1: Application successful, you' get at sms then a call from Technician in days. I call back a week later, 'sorry sir it's in our back office, week 2 still in back office, week 3 'oh sorry sir you owe us R290 for "1999!!!!!!!!!!!!!!!!!", this then gets sorted followed by, we need to create a new order (which means all the question and ITC check again) Month2: No feedback, I call back now I'm at R200 worth of airtime Im purchasing just to call TELKOM, "sorry sir but I see there are 2 orders you and we have to cancel one and create a new on as it needs to be logged on new system and that may be the problem (another 30/45 call) with every sales agent promising to call me back with not a single agent actually doing it. Week 2, no response, sorry sir but 'it seems the person who logged you ticket left it in open status and never actually completed it for back office' . Month 3, Telkom Pinelands sales agent calls and confirms my address (getting excited now) 2 weeks go by nothing and multiple calls to Pinelands (now at R450 WORTH OF AIRTIME) nobody returns my calls only for a gentleman to tell me "Sorry sir but your order has not been completed by the call center, are you able to come into store so we can process a new order" *** !!!!!!!!!!!!!!!!!!!!!!!

References: 199620 & 245681 & 259287 (18 June, Ziyanda) The reality is that the Telkom reading who will potentially read this probably hates her job as much as every agent and the service will be just as pathetic.