pL
philip L

1 reviews | Active since May 2009

02 Dec 2015, 11:10

3 months later

3 months back to same problem. Line not Syncing correctly. 10mb line syncing at 8mb now. Line was syncing at 10200 max, sometimes it would drop between 9200 & 10200 mb over 3 months which was fine.<br> <br> Now it stays constantly at 8176 mb.. Call centre agent has refreshed the port nothing has changed

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Replies (1)
Telkom
Telkom's reply02 Dec 2015, 14:02
Official
Hello Jam45space,

Thank you for your post.

Please advised that that this matter has been escalated to our Technical team and feedback will be provided.

Your reference number: SM173763

We apologise for any inconvenience caused.

Regards,
Lindani
Telkom Social Media Team
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Best regards,